Context HelpIf you lose your way inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A context menu will open. It includes in-depth information about all the actions that you can perform on the given page. Each context menu appears on the same page so that you can swiftly return to your work.
Video TutorialsWe have a wide collection of instructional videos clarifying how to use our Control Panel. They're shot for those of you who want to see how things are getting done rather than just reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step how-to videos.
F.A.Q.If you can't discover the solution you are looking for, take a glimpse at our comprehensive Frequently Asked Questions database, which covers questions asked by real people and provides practical solutions. We regulary update our Frequently Asked Questions section with new Q&A's in order to embrace all the new additions and innovations associated with our web hosting platform.
Ticketing SystemIf you still can't find the solution you are looking for in the Frequently Asked Questions section either, you can touch base with our great team of client support engineers available 24x7x365 and ready to help you with any problem. Each trouble ticket you send will be replied to within one hour (the average ticket response time is about 20 minutes), so you will never have to wait a long time to get an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 232529
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com